AeroDesk Service Portal
Welcome to Nuvola TXE - Servicedesk

How can we help you today?

Search for guides in the knowledge base or create a support ticket directly for our team.

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Report a problem or submit a request.

Ticket Status

Track status using your ticket ID.

Knowledge Base

Self-service help & step-by-step guides.

System Status

All IT services are running normally.

Common Requests & Categories

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Password & MFA

Reset & 2FA Tokens

Hardware

Laptop, monitor, defects

VPN & Network

Remote work & access

E-Mail & M365

Outlook, Teams, SharePoint

Software Permissions

Access & Licenses

Drucker

Printer, scanner & paper jams

Popular Knowledge Articles & Guides

Resolve your issue instantly, no waiting

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Setting up Microsoft Authenticator on a new phone

Quickly and securely transfer your two-factor authentication to a new phone.

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Connecting dual-monitor docking stations at your workstation

Optimal display settings in Windows 11 for two monitors via USB-C docking stations.

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System Status & Infrastructure

100% Operational

All core services (email, VPN, cloud, servers) are running without issues.

M365 & Teams Normal
VPN Gateway Normal
ERP & Database Normal

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